Emergency Plumbing in San Marcos, TX
When water is actively spreading, the first job is stopping it. Call to check current availability, and use the steps below while you wait.
Treat it as urgent when
- Water is spraying or pouring from a pipe, fitting or supply line.
- A toilet, tub or floor drain is overflowing and won't stop.
- Sewage is coming up through a drain inside the home.
- The water heater is leaking steadily from the tank or connections.
- You have no running water and don't know why.
Safe first steps
If anyone is in immediate danger, if you smell gas, or water is near outlets or electrical panels, leave the area and call 911 or the appropriate utility first. Do not attempt gas or electrical repairs.
Close the fixture shutoff (under the sink or behind the toilet) if the problem is at one fixture. If not, close the main water shutoff to the house.
For a leaking water heater, close the cold-water valve on top of the heater. Leave gas and electrical controls alone unless you know exactly how to do it safely.
Move valuables out of the way and photograph the damage for your records.
Have this ready when you call
- Where the water is coming from, as precisely as you can tell.
- Whether you were able to shut the water off.
- Your address and anything that affects access, such as a gate code or pets.
Questions about emergency plumbing
Are you available at any hour?
Availability changes. Call (737) 373-3896 to check whether someone can come out now. We don't promise round-the-clock service.
Should I turn off the main water even if the leak seems small?
If you can't isolate the leak at a fixture valve and water keeps spreading, closing the main is the safer choice until the cause is found.
Is a slow drip an emergency?
Usually not, but note where it is and whether it's growing. A small steady leak can still damage cabinets and floors, so call to talk it through.